Annual maintenance plans explained — what's included + how to enroll

What the plan covers

Most maintenance plans in the industry cover only HVAC. Ours covers all three of your major home systems:

• Heating + cooling (furnace fall tune-up; AC or heat-pump spring tune-up)
• Plumbing (annual whole-system inspection including water heater)
• Water quality (softener, iron filter, RO system inspection)

What's in each visit

Fall HVAC visit (October-November)

• Combustion analysis on gas equipment.
• Heat exchanger inspection (carbon monoxide safety).
• Gas pressure check.
• Burner inspection and cleaning.
• Blower motor amp draw and lubrication.
• Air filter change (standard sizes included).
• Thermostat calibration.
• Condensate drain flush.
• Safety control verification.

Spring HVAC visit (April-May)

• Refrigerant pressure and superheat/subcool check.
• Condenser coil clean (the #1 efficiency item).
• Capacitor + contactor inspection.
• Indoor coil inspection.
• Drain line flush.
• For heat pumps: reversing-valve cycle test, defrost cycle check.

Plumbing inspection (paired with one of the HVAC visits or separately)

• Whole-house leak check at every accessible fixture.
• Water heater flush (sediment removal).
• Anode rod check.
• T&P relief valve test.
• Supply valve and shut-off operation.
• Sump pump test (in-pit operation check).

Water quality inspection

• Softener resin condition and regeneration cycle verification.
• Salt level + salt bridge check.
• Iron filter media + backwash cycle.
• UV lamp intensity (or scheduled annual replacement).
• RO pre-filter and membrane condition.
• Free hardness and iron test for tracking trends.

The benefits

• Priority emergency response. Plan members are routed to the front of the queue on 24/7 emergency calls. In a system-wide cold- snap when everyone is calling, that matters.
• Discount on parts and labor. [verify: typically 10-15% off any non-included repair].
• No diagnostic fee on plan visits. Out of plan, were a flat-rate diagnostic.
• Documented service history. Maintains your manufacturer warranties. The paper trail is what they ask for if you ever need warranty work.
• Catches problems early. A weeping water heater fitting caught at the annual visit is a 30-minute fix. The same fitting at 2 AM after a full failure is a flooded basement.

How enrollment works

1. View current plan tiers and pricing. We have an HVAC- only plan and a Total Home plan that covers all three systems.
2. Pick the level. Monthly or annual payment.
3. We schedule your first visit within [verify: 2-3 weeks of enrollment].
4. Going forward we proactively schedule your fall and spring visits at the right time of year.

Action

• See plan tiers and pricing on our Plans page.
• Call (262) 642-7747 or use the contact form to enroll over the phone.
• Read the annual maintenance primer for the case on why each system needs regular service.