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Free in-home estimates: what to expect from your O'Leary visit

60 minutes. What we measure, what we ask, what we leave behind. And why we never quote sight-unseen.

Act By Kevin O'Leary · Last updated

Why we visit in person

Some contractors will quote a furnace or AC over the phone from square footage alone. Were not one of them. A right-sized, properly installed system is the difference between 8 years of frustration and 20 years of quiet comfort. We need to see your house.

What were doing for those 60 minutes

Load calculation

  • Square footage by floor.
  • Window count, type, and orientation.
  • Insulation type and condition (where visible).
  • Existing duct condition + size.
  • Air infiltration cues (visible gaps at rim joist, attic access, etc.).

This data goes into a Manual J load calculation — the industry- standard sizing method — that tells us exactly how much heating and cooling capacity your house needs.

Current system inspection

  • Existing equipment model + age + condition.
  • Refrigerant type (matters: R-22 is phased out).
  • Duct sealing + insulation.
  • Filter type and access.
  • Thermostat type and capability.
  • Electrical service capacity (important for heat pump conversions).
  • Gas line size (important for tankless conversions).

Water-quality assessment (if relevant)

  • Free hardness, iron, and TDS test on the spot.
  • Existing softener/filter inspection.
  • Drain options for new equipment.

Conversation about your priorities

  • How long do you plan to stay in the home?
  • What problems are you trying to solve (comfort, efficiency, cost, safety)?
  • What's your budget envelope?
  • Do you want to maximize the rebate stack (favors heat pump)?
  • Are there comfort issues we should target (a hot room, a cold basement, humidity)?

What well leave behind

  • A written quote with itemized scope of work, equipment model numbers + AHRI references, included accessories, permits, and the incentive stack modeled.
  • Side-by-side options where its valuable — e.g., a furnace-AC option AND a heat pump option, so you can compare.
  • Time to decide. Quotes are valid 30 days. We don't pressure people to sign in our presence.

What we won't do

  • Quote sight-unseen for a major system.
  • Pressure you to sign in our presence. If we can't earn your business with the quote and the conversation, were not going to earn it with pressure.
  • Sell you a system you don't need. If your current furnace is 6 years old and just needs a $250 ignitor, were going to tell you that.
  • Hide the rebate math. Every quote has a Pre-incentive column and a Net-cost column.

How to prepare

  • Clear access to the furnace, water heater, and electrical panel.
  • Have your last 12 months of utility bills handy if youd like us to model operating cost (not required).
  • If you already have a competing quote, bring it. Were happy to do an apples-to-apples comparison.
  • Make a list of comfort issues you want addressed (hot bedroom, cold kitchen floor, humidity in summer).

What it costs

Nothing. The estimate is free, no obligation.

Action

Educational, not legal advice. Code, fees, and permit timelines change. Confirm current requirements with your local building department or Authority Having Jurisdiction (AHJ) before acting. Questions? Call us or dial (262) 642-7747.
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Call O'Leary or request service online and a real team member will help you schedule. Free installation estimates and 24/7 emergency service across East Troy, WI and the surrounding lake country.

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